About VoiceTrellis
Turn messy reviews into themes and actions that point back to the original words.
Bring an anonymized set of reviews with product, region, and date context. VoiceTrellis groups tentative themes, keeps mixed signals visible, and ties every proposed action to verbatim quote evidence for human review.
Who it is for: Product, ecommerce, and customer-experience teams with a defined review sample that is too large to sort manually but small enough to inspect against the original text.
What VoiceTrellis does not do
- Feedback that still contains names, contact details, or other private customer data
- Treating a small or biased sample as a complete picture of every customer
- Assuming sentiment, severity, sarcasm, or theme labels are calibrated facts without human confirmation
- Automatically creating tickets, changing a roadmap, or publishing an action list without approval
Starter price: US$19 per month.
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